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At Plain Nutrition, we take health, nutrition, and our customers very seriously. As such, we take questions, comments, and suggestions very seriously. If you have anything to ask, comment on or suggest, we'd love to hear from you. We'll direct it to the proper team and get back to you as soon as we possibly can.

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Simply fill out the form below, send us an email at [email protected], or call us toll-free at 1-888-435-7060.

Frequently Asked Questions

What do you mean by no chemical or chemical residues?

Produce can be directly treated with harsh chemicals such as pesticides or be contaminated with these chemicals due to their unintentional exposure (for example: from drifting sprays or contaminated soil). Chemical residues are traces of chemicals that remain in or on a treated produce after a particular time. At Plain Nutrition we take pride in knowing our sources of raw materials have been tested to prove they contain no harsh chemicals or residues.

Are your products really natural?

Yes! We use the most simple and plain natural ingredients that we can find. We do our research to make sure our sources of raw materials are truly natural.

What are excipients?

Excipients generally have limited medicinal properties but are added to give finished products the desired consistency, form, or taste. Aside from our sources of protein powder the only excipients you will find in our plain products are natural plant-based flavouring, cocoa powder, sea salt and/or Stevia.

Why isn’t my shake as thick as other powders I have tried?

In accordance with our PN Health Product Policy it was important to us to create simple premium products with minimal ingredients. Many products on the market contain xanthan gum (also known as XG) which is widely used as a thickening agent. Despite being ‘all natural’, xanthan gum can become a digestive system irritant when consumed in larger quantities. We decided to omit this commonly used food additive for a cleaner plainer product that is healthier for you.

Where is the scoop?

In true Plain fashion, we’ve ditched conventional packaging and the traditional plastic scoop. Our products are 100% plastic free! We don’t like the idea of these limited use scoops ending up in a landfill, so instead we provide serving sizes using metric cups/tbsp.

What are the delivery charges for orders from our Online Shop?

We offer Free Shipping on orders over $75. All other orders have a small flat fee of $7.99.

How long will delivery take?

Delivery times vary across the country. All packages are shipped from Ontario. Typical shipment times range between 2-8 business days.

Which payment methods are accepted in our Online Shop?

We accept all major credit cards through Stripe’s secure payment system and through Paypal.